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Policy


These are general policies. As they may vary per room type; please also check the room description.



Cancellation


If cancelled or modified up to 2 days before date of arrival, no fee will be charged.

If cancelled or modified later or in case of no-show, 100 percent of the first night will be charged.




Children and extra beds


All children under 10 years stay free of charge when using existing bedding.

All older children or adults are charged AED 150.00 per night and person for extra beds.

Maximum capacity of extra beds/babycots in a room is 1.

Extra beds and baby coats are upon request and need to be confirmed by the hotel.

Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.


Accepted credit cards


Master Card, Visa.

The hotel reserves the right to pre-authorize credit cards prior to arrival.

 

Important information

Transfers to and from Dubai International Airport are available on a request basis from the hotel for a fee. Please contact the hotel once a reservation is in place for further information on this service. This hotel can arrange a visa for you after your reservation is made. Please contact them via phone or email (details provided in your confirmation)

Some nationalities can get an entry permit stamped in their passport upon arrival at the airport. Please check your visa requirements before travelling.

For security purposes, it is mandatory that you provide a valid passport or state-issued photo ID at check-in.

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